Stalking-response support services

Call 111 if you are in immediate danger; ask for police and say it is urgent.

All of these helplines are free to call and confidential. Some of these can help you find local services to support your needs, including culturally appropriate support, and help to connect you with these services.

If you can, getting support from whānau and community is also helpful; see “Reaching out for support”.

Unless otherwise specified, all the services below are available 24/7.

For family violence

Women’s Refuge: Call 0800 REFUGE (0800 733 843)

24/7 helpline for women and non-binary people experiencing family violence. They offer crisis intervention, safe houses, community advocacy and more.

SHINE: Call 0508 744 6332 or chat online www.2shine.org.nz

24/7 support, information and support for wellbeing and safety from family violence.

Shakti Aotearoa:Call 0800 SHAKTI (0800 742 584) or email crisisline@shakti.org.nz

24/7 multilingual helpline for migrant and refugee women facing violence.

Are You OK? (family violence helpline): Call 0800 456 450

For sexual abuse/harm

Safe-to-Talk (sexual abuse/harm support): Call 0800 044 334 or text 4334

Shama National Response to Sexual Harm (multiethnic, limited hours): Email crisis1@shama.org.nz  or call 07 8433810. Shama also offers support for ethnic women experiencing family violence.

Hohou te Rongo Kahukura national sexual harm support service for Takatāpui and Rainbow people (limited hours) intake@kahukura.co.nz   Also offers support re experience of family violence.

For elder abuse

Elder Abuse Response: Call 0800 32 668 65 or text 5032

Age Concern NZ: Call 0800 65 2 105

For mental health support

1737 (mental health support): Call or text 1737. Trained counsellors if you feel anxious or overwhelmed.

Criminal justice system

NZ Police: Call 111 if you are in immediate danger. For other police help, call 105 or use the online reporting portal at www.police.govt.nz

Victim Support | Manaaki Tāngata: Call 0800 VICTIM (0800 842 846).

Free, 24/7 support for any crime victim. They can advise you, accompany you to police or court, and help you understand your options.

Victims Info (non-interactive): www.victimsinfo.govt.nz

For online abuse

Netsafe: Call 0508 NETSAFE (0508 638 723) or text 4282. (limited hours)

Takatāpui/ Rainbow support

OutLine mental health peer support (limited hours): 0800 688 5463.

Rainbow Youth helpline (for young people, limited hours): 0800 376 633.

Hohou te Rongo Kahukura – free resources & recovery services for Takatāpui and Rainbow people experiencing violence (see also ‘for sexual harm’ above) www.Kahukura.co.nz

For financial abuse

Good Shepherd (limited hours): www.goodshepherd.org.nz

For legal information

Community Law (limited hours): www.communitylaw.org.nz 

All of the above services are free and confidential. You can ask them to connect you with culturally appropriate support. Whānau and community support (manaaki) are also important; consider talking with extended whānau or your local marae for help and guidance.

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You are not alone. By taking the sometimes daunting step of reaching out, you are helping to protect your loved ones and the community as a whole, as well as yourself. You have the right to support and safety. You have the right to live without fear. Your life, safety, mana, dignity, wellbeing and future are precious.